Welwyn
Friendly IT Support in Welwyn
Without the Jargon
Having trouble with your computer, Wi-Fi, email or phone? Get straightforward, patient technology help from an experienced local IT professional.
Computer & Laptop Help in Welwyn
Having problems with your laptop or computer? I can help with slow laptops, Windows problems, software, printers, email, Wi-Fi and setting up new devices.
- Slow laptops and computers
- Windows problems
- Software and updates
- Printer problems
- Email and Microsoft 365
- Wi-Fi and internet problems
- Setting up new laptops and devices
- Moving files to a new computer
- General computer problems
Local, friendly help without the jargon — from £30 for the first 30 minutes.
You don't need to know what's wrong before you get in touch — just explain the problem and I'll help you work out the next step. Prefer to learn a little more first? See what's covered on my home IT support page.
Technology should make life easier
Whether something has stopped working, you've bought a new device, or you'd simply like someone to show you how something works, I provide friendly local IT support designed around you.
Professional IT Support in Welwyn
Technology can be frustrating, especially when something suddenly stops working and you don't know where to start.
I'm an experienced IT professional with a background supporting schools and small organisations. I'm used to helping teachers, staff and other users with technology and, just as importantly, explaining things clearly to people who may not be technically confident.
I'm DBS checked and take a patient, friendly approach. There are no silly questions and no need to understand technical jargon.
I also have professional experience with Microsoft 365, IT security and general technology support, so I can help both home users and small businesses.
IT Support Services in Welwyn
From everyday computer problems to setting up your home technology, I'll help you get things working and explain what's going on.
Computers & Laptops
Friendly laptop help in Welwyn when your PC or laptop isn't behaving as it should.
- Slow computers
- Windows problems
- Software installation
- Updates and configuration
- Printers and peripherals
Wi-Fi & Home Networks
Get your home network working reliably throughout the house.
- Wi-Fi dropouts
- Poor coverage
- Router setup
- Printer connections
- Smart TVs and devices
Email & Microsoft 365
Help getting your email and online services working properly.
- Outlook setup
- Email problems
- Microsoft 365 help
- OneDrive
- Calendars and contacts
Phones & Tablets
Make the most of your phone or tablet without the frustration.
- iPhone and Android help
- New device setup
- Apps and accounts
- Photos and backups
- Moving to a new device
Online Safety
Practical help keeping your accounts and devices safer online.
- Scam awareness
- Password advice
- Multi-factor authentication
- Account security
- Safe online shopping
One-to-One Tech Coaching
Patient, personal help so you can become more confident with technology.
- Learn at your own pace
- Help with apps and software
- Personalised lessons
- No technical jargon
- Questions welcome
IT Help for Small Businesses
Not every small business needs a full-time IT company. I can provide practical, straightforward IT help when you need it.
💼 Everyday Business IT
Help keeping your business technology working without complicated support contracts.
- Computer and laptop setup
- Microsoft 365
- Business email
- Wi-Fi and networking
- Printers and devices
🔐 Security & Setup
Practical advice to help keep your business accounts, devices and data safer.
- Account security
- Multi-factor authentication
- Backup advice
- Security reviews
- General IT troubleshooting
Getting IT Support Is Easy
No complicated booking systems and no need to know what's technically wrong.
Get in Touch
Send me a WhatsApp message or email and tell me what's happening.
Tell Me the Problem
Don't worry about technical terms. Just explain it in your own words.
Arrange a Time
We'll arrange a convenient time for remote or local support.
Get It Sorted
I'll fix the problem or show you how to do it yourself.
Simple, Transparent IT Support Pricing
Clear pricing with no complicated support contracts.
Home IT Support
Friendly face-to-face help at your home for computers,
Wi-Fi, email and everyday technology.
Then £15 per 15 minutes.
Remote Support
Quick and convenient help for problems that can be
diagnosed and resolved remotely.
Then £15 per 15 minutes.
Tech Coaching
One-to-one tuition tailored to what you want to learn.
Then £15 per 15 minutes.
Specialist services such as new computer setup, Wi-Fi installations, data transfers and malware cleanup are available from £50 depending on the work required. I'll always explain what needs doing and agree any additional cost with you first.
Why Choose Welwyn Tech?
Professional IT experience combined with a friendly, local approach.
📍 Local & Personal
Local face-to-face IT support for residents and small businesses in Welwyn, Digswell, Knebworth and surrounding areas.
🛡️ Experienced & Trusted
An experienced IT professional with a background supporting schools and organisations. DBS checked and used to working in environments where trust matters.
💬 No Jargon
I'll explain the problem in plain English and take the time to make sure you understand what's happening.
Local IT Support in Welwyn & Surrounding Areas
Providing home IT support across Welwyn Village and nearby Hertfordshire communities.
Home visits are currently available on Mondays and Fridays. Remote support is available by arrangement.
Frequently Asked Questions About IT Support
Do I need to know what's wrong before contacting you?
No. Just tell me what is happening in your own words. I'll help work out what the problem is.
Do you provide home IT support in Welwyn?
Yes. Home visits are available in Welwyn Village, Digswell, Knebworth and surrounding areas, currently on Mondays and Fridays.
Can you help with computer and Wi-Fi problems remotely?
Yes. Many software, email and computer problems can be resolved remotely without needing a home visit.
Do you help small businesses with IT?
Yes. I can provide occasional IT help for small businesses, including computers, Microsoft 365, email, Wi-Fi, security and general troubleshooting, without requiring a complicated support contract.
Do you help with Microsoft 365 and Outlook?
Yes. I can help with Microsoft 365, Outlook, email setup, OneDrive, calendars, contacts and general account configuration.
Do you repair broken laptop screens or hardware?
I specialise in software, configuration, troubleshooting and digital setup rather than physical hardware repairs or component replacement.
Will you explain what you're doing?
Absolutely. I believe you should understand what has happened and what I'm doing to resolve it.
Do you help people who aren't very confident with technology?
Yes. That's exactly who this service is designed for. There are no silly questions and no technical knowledge required.
Got a tech problem?
Don't spend hours trying to work it out yourself. Send me a message or email and tell me what's going wrong.