Having trouble with your computer, Wi-Fi, email or phone? Get straightforward, patient technology help from an experienced local IT professional.
Whether something has stopped working, you've bought a new device, or you'd simply like someone to show you how something works, I provide friendly local IT support designed around you.
From everyday computer problems to setting up your home technology, I'll help you get things working and explain what's going on.
Help when your PC or laptop isn't behaving as it should.
Get your home network working reliably throughout the house.
Help getting your email and online services working properly.
Make the most of your phone or tablet without the frustration.
Practical help keeping your accounts and devices safer online.
Patient, personal help so you can become more confident with technology.
Not every small business needs a full-time IT company. I can provide practical, straightforward IT help when you need it.
Help keeping your business technology working without complicated support contracts.
Practical advice to help keep your business accounts, devices and data safer.
No complicated booking systems and no need to know what's technically wrong.
Send me a WhatsApp message or email and tell me what's happening.
Don't worry about technical terms. Just explain it in your own words.
We'll arrange a convenient time for remote or local support.
I'll fix the problem or show you how to do it yourself.
Clear pricing with no complicated support contracts.
Face-to-face help at your home for computers, Wi-Fi, email and everyday technology.
For problems that can be diagnosed and resolved remotely.
One-to-one tuition tailored to what you want to learn.
Specialist services such as new computer setup, Wi-Fi installations, data transfers and malware cleanup are available from £50–£75 depending on the work required. I'll always explain what needs doing and agree any additional cost with you first.
Professional IT experience combined with a friendly, local approach.
Local face-to-face IT support for residents and small businesses in Welwyn, Digswell, Codicote and surrounding areas.
An experienced IT professional with a background supporting schools and organisations. DBS checked and used to working in environments where trust matters.
I'll explain the problem in plain English and take the time to make sure you understand what's happening.
Providing home IT support across Welwyn Village and nearby Hertfordshire communities.
Home visits are currently available on Mondays and Fridays. Remote support is available by arrangement.
Technology can be frustrating, especially when something suddenly stops working and you don't know where to start.
I'm an experienced IT professional with a background supporting schools and small organisations. I'm used to helping teachers, staff and other users with technology and, just as importantly, explaining things clearly to people who may not be technically confident.
I'm DBS checked and take a patient, friendly approach. There are no silly questions and no need to understand technical jargon.
I also have professional experience with Microsoft 365, IT security and general technology support, so I can help both home users and small businesses.
No. Just tell me what is happening in your own words. I'll help work out what the problem is.
Yes. Home visits are available in Welwyn Village, Digswell, Codicote and surrounding areas, currently on Mondays and Fridays.
Yes. Many software, email and computer problems can be resolved remotely without needing a home visit.
Yes. I can provide occasional IT help for small businesses, including computers, Microsoft 365, email, Wi-Fi, security and general troubleshooting, without requiring a complicated support contract.
Yes. I can help with Microsoft 365, Outlook, email setup, OneDrive, calendars, contacts and general account configuration.
I specialise in software, configuration, troubleshooting and digital setup rather than physical hardware repairs or component replacement.
Absolutely. I believe you should understand what has happened and what I'm doing to resolve it.
Yes. That's exactly who this service is designed for. There are no silly questions and no technical knowledge required.
Don't spend hours trying to work it out yourself. Send me a message or email and tell me what's going wrong.